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Frequently Asked Questions
Getting Started
How do I create an account?
Download the app from the Google Play Store, open it, and tap "Sign Up." You'll need to provide a username, email address, and create a password. Once registered, you can start browsing and participating in challenges right away!
Is the app free to use?
Yes! Rep is free to download and use. All core features including challenge participation, creating challenges, leaderboards, and social features are available at no cost.
What exercises are supported?
The app supports a variety of exercises including Push-ups, Pull-ups, Squats, Burpees, Sit-ups, and Running. You can also create custom challenges for any exercise type you prefer.
Challenges & Tracking
What's the difference between time-based and rep-based challenges?
Time-based challenges: You need to complete a specific number of reps as
fast as possible. Your final time is your score (lower is better).
Rep-based challenges: You have a set amount of time to complete as many
reps as possible. Your total reps is your score (higher is better).
How do I log my sets during a challenge?
During an active challenge, use the built-in stopwatch screen. After completing a set, enter the number of reps you completed and tap "Add Set." The app will track your running total and show your progress toward the goal.
Can I pause during a challenge?
Yes, you can pause the timer during a challenge using the pause button. However, keep in mind that for competitive integrity, your total time still counts toward your final score on time-based challenges.
What happens if I don't finish a challenge?
You can abandon a challenge at any time. Abandoned sessions won't appear on the leaderboard or count toward your statistics. You can always attempt the challenge again later.
Leaderboards & Social
How are leaderboard rankings calculated?
Rankings are based on your best score for each challenge. For time-based challenges, the fastest time ranks higher. For rep-based challenges, the most reps ranks higher. You can view global rankings or filter to see only friends' rankings.
How do I add friends?
You can follow other users by visiting their profile and tapping "Follow." When two users follow each other, they become "friends" and can see each other on friends-only leaderboards and challenges.
Can I make my profile private?
Currently, basic profile information (username, profile picture) is visible to other users. However, you can control who sees your challenges by creating friends-only challenges, and you can manage your following/followers at any time.
Account & Privacy
How do I reset my password?
On the login screen, tap "Forgot Password?" and enter your email address. We'll send you a link to reset your password. Make sure to check your spam folder if you don't see the email.
How do I download or export my data?
You can download a copy of all your data as a JSON file at any time. Go to workoutchallenge.app/account, log in with your email and password, and tap "Download my data." The file includes your profile, challenges, sessions and logs. If you created your account with Google, add a password in the app first, then log in.
How do I delete my account?
You can delete your account by going to Settings > Account > Delete Account, or by contacting us at cavas.dev@gmail.com. Please note that account deletion is permanent and will remove all your data, including workout history and leaderboard entries.
Why does the app need camera access?
Camera access is optional and used for:
- Setting or updating your profile picture
- Capturing photos during workout sessions
- Sharing your achievements with photo proof
You can deny camera permission and still use all core features of the app.
How is my data protected?
We take your privacy seriously. All data is encrypted in transit and at rest. Passwords are securely hashed and never stored in plain text. We don't sell your personal information to third parties. Read our full Privacy Policy for more details.
Technical Issues
The app is crashing or not loading. What should I do?
Try these troubleshooting steps:
- Close the app completely and reopen it
- Check your internet connection
- Update to the latest version of the app
- Restart your device
- Clear the app cache in your device settings
If the issue persists, please contact us with details about your device and the problem.
My workout data didn't save. Can it be recovered?
Workout data is saved to our servers when you have an internet connection. If you lost connection during a session, the data may not have been saved. Unfortunately, we cannot recover unsaved data. We recommend ensuring you have a stable connection when completing challenges.
The timer seems inaccurate. Is there a fix?
The timer uses your device's system clock and should be accurate. If you're experiencing issues, ensure your device's time is set correctly (preferably automatic). Battery saving modes may also affect timer accuracy โ try disabling them during workouts.
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you. Send us an email and we'll get back to you as soon as possible.
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